Shipping policy

Overview
All ACPAPE orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF), ensuring fast, reliable shipping from Amazon's fulfillment network directly to your door.

Where We Ship
We currently ship to the contiguous United States only. We do not ship to Alaska, Hawaii, US territories, PO Boxes, APO/FPO addresses, or internationally at this time.

Processing Time
Orders are processed and handed off to Amazon's fulfillment network within 1 business day of being placed. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates

Standard Shipping (3–5 business days): $4.87 for one-time orders under $70

Free Standard Shipping: One-time orders with a merchandise subtotal of $70 or more

Expedited Shipping (2 business days): $14.93

Active Subscription Orders: Free standard shipping

Shipping costs are calculated at checkout based on your order and selected shipping method.

Subscription Orders
All active subscription orders qualify for free standard shipping on every recurring delivery. Free standard shipping applies to every active subscription fulfillment. One-time purchases qualify for free standard shipping when the merchandise subtotal reaches $70 after discounts and before taxes.

Delivery Timeframes

Standard: 3-5 business days after fulfillment
Expedited: 2 business days after fulfillment

Delivery timeframes are estimates and are not guaranteed. Delays may occur during peak seasons, holidays, or due to carrier disruptions outside our control.

Order Tracking
Once your order has been fulfilled you will receive a shipping confirmation email with a tracking number. Tracking updates are provided by Amazon's carrier network and may take up to 24 hours to reflect movement after shipment.

Lost or Delayed Packages
If your tracking shows your package has not moved in more than 5 business days or shows as delivered but you have not received it, contact us at acpapellc@gmail.com within 7 days and we will investigate with Amazon's fulfillment network on your behalf.
ACPAPE is not responsible for delays caused by carriers, incorrect addresses provided at checkout, or packages marked as delivered to the correct address.

Address Accuracy
Please ensure your shipping address is correct before placing your order. We are unable to modify addresses after an order has been submitted to fulfillment. Orders shipped to an incorrect address provided by the customer are not eligible for a refund or replacement.

Remote Areas
Orders shipping to remote or rural areas may experience extended delivery times beyond the standard estimates above.

Contact
For all shipping inquiries contact us at acpapellc@gmail.com. We respond within 24 hours.